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Trust

Security

How your pharmacy's records are protected, in plain terms.

Last updated 16 August 2026

Encryption

All traffic runs over TLS 1.3. Records are encrypted at rest, and database backups are encrypted with separate keys.

Access control

Each pharmacy is a separate tenant; no account can read another's records. Staff see their own site, managers see the whole account, and every action is written to an audit trail.

Records are append-only

A saved measurement cannot be silently rewritten. Corrections are stored as a new entry linked to the original, with the author and time of the change, so an inspector always sees the full history.

Every entry carries an author and a server timestamp. Edits and deletions are logged, never destructive. Exports include the audit trail.

Backups and recovery

Encrypted backups are taken daily and retained for 30 days, with restores tested quarterly.

Reporting a problem

Send security findings to security@pharmatrack.online. We acknowledge within 48 hours and will keep you updated until the issue is closed.

Questions about this page? Write to hello@pharmatrack.online.

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